Whether you’re just getting started using GiftWorks, learning the best ways to use GiftWorks to help your fundraising, or trying to solve problems that you’re having using GiftWorks, we have many support resources that can help.

Here are some ways you can get help setting up, using, or getting the most from GiftWorks.

• Search our Knowledgebase

  Our knowledgebase is filled with articles that can help you learn more about GiftWorks. It also contains answers to common questions that you might have when using GiftWorks.

  Search or browse our knowledgebase now

• Watch a helpful video

  Visit our GiftWorks video library where you can view helpful videos that cover everything from overview information to in-depth training. Want to learn more about a specific GiftWorks feature? Want to learn how to import into GiftWorks? Or how to integrate GiftWorks and QuickBooks?

  View our video library now

• Read a guide or manual

  Our GiftWorks guides and manuals are available so that you can download, view, and print these to help you learn more about how to use GiftWorks.

  View the GiftWorks guides and manuals now

• Create a help ticket

  Need more help? Our GiftWorks Customer Care team is ready to help.  Create a help ticket that will go directly to them and they will get back to you quickly.

  Click here to create a help ticket

• SmartPlan

  Do you know about a SmartPlan? Get free upgrades, phone support, and GiftWorks University training for a small monthly fee! Contact a sales team member at 888-323-8766 x2 to find out more!

  Learn more about a SmartPlan