Support
What you need,
when you need it.
GiftWorks provides unparalleled resources to help you to get started with the software, learn best practices in fundraising and find detailed instruction related to particular functionality.
Unlike many software companies, we fully support our product in-house. This means you can call us or email us and talk to a GiftWorks expert. Unlimited email support is always free. For unlimited help by phone, we recommend a SmartPlan, which is a great value.
Depending on your own experience and comfort level with fundraising programs, you might not need us, though. You see, our software truly is easy to use. Plus, we have excellent resources that are accessible 24/7.
The SmartPlan
This GREAT VALUE gives you unlimited phone and email support, comprehensive GiftWorks University training and all future GiftWorks Standard or Premium upgrades* for one low monthly fee! (Of course, if you choose GiftWorks Anywhere, a SmartPlan is included in your monthly subscription.) *See details by clicking to "Learn more."
Support Resources
GiftWorks has created both video and print guides to help make you an expert fast. We also have a robust customer-only community on LinkedIn where people help each other and share lessons learned. If you like self-service help, you will be delighted to know that many options are available anytime of the day or night.
GiftWorks University
Like most fundraising software companies, GiftWorks offers paid training to help make the most of our powerful tool and use it effectively throughout your organization. Unlike the others, GiftWorks classes are inexpensive. At $79 each or $349 for all five, you can become an expert without sacrificing money that's better spent on your cause.
Connect With GiftWorks
IN THE WORKS: A Bimonthly eNewsletter from the Makers of GiftWorks. Subscribe now.
Connect by phone by calling us at
888-323-8766 x2.
Connect online at the following places:
Take A Self-Guided Tour
Interested in learning more about GiftWorks? Take a personal tour or set-up a guided tour.
